Contact Us

Our operational support team is available to assist with account setup, technical inquiries, and system parameter configurations.

Support Channels

Support requests are handled in order of submission during business operating hours (CET). Common assistance categories include:

• Account creation, identity verification, and risk profile customisation
• Technical support regarding platform performance and dashboard access
• Inquiries regarding deposit processing and withdrawal timeframes
• Information regarding AI quantitative models and execution parameters
• Platform feedback and feature request submissions
• General customer service and onboarding inquiries

Sign Up

Complete the contact form below to open a support ticket. Inquiries submitted on business days are reviewed within 24 hours.

Contact Information

Email: [email protected]

Address: 125 Market Street, 2000 Sydney, Australia

We prioritise fast communication and transparent technical support. Reach out to our team via form submission, direct email, or phone support.